Privacy Policy

At The Wellness Room Online, we respect your privacy and are committed to protecting your personal information.

Information We Collect

When you use our website, place an order, or contact us, we may collect the following information:

• Your name and surname
• Email address
• Phone number
• Delivery address
• Billing address
• Order details
• Payment information processed securely through our payment provider
• Any message you send to us through our contact form or email

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Contact you about your order
• Provide customer support
• Send invoices and order updates
• Improve our website and services
• Comply with legal and tax requirements

Payments

Online payments may be processed through secure third-party payment providers such as PayFast. We do not store your full card details on our website.

Sharing of Information

We do not sell your personal information.

We may share your information only when needed with:

• Courier or delivery companies
• Payment providers
• Website and hosting service providers
• Legal or regulatory authorities if required by law

Cookies

Our website may use cookies to improve your browsing experience, remember your cart, and help the website function correctly.

How We Protect Your Information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure.

Your Rights

You may contact us to request access to, correction of, or deletion of your personal information where allowed by law.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

The Wellness Room Online
Email: zhannique@gmail.com
Phone: 073 166 5464
Address: Ouklip Road, Helderkruin, Gauteng, 1724, South Africa